Automation
Practical AI that saves time, with you in control
AI can take on repetitive reading and writing: sorting messages, drafting first replies, summarizing long requests. We add it where it clearly saves time, set it up so you review what it produces, and connect it to the tools you already use.
What is included
What we do
We approach AI adoption in small, measurable steps. We pick one task, set up AI to help with it, and review the results with you before going further. If a simpler automation would do the job better, we say so.
Message sorting
Incoming emails and form messages labelled by service and urgency, so the right ones are answered first.
Draft replies
First drafts of common replies, ready for you to check, edit and send.
Summaries
Long messages and documents summarized into the points that matter.
Clear limits
Agreed rules on what the AI can see and do, and a person reviewing anything that goes to a customer.
How it works
Four simple steps
You get a written plan and price before any work begins.
- 01
Tell us what you need
Fill in the short form and describe the problem in your own words. We ask the technical questions.
- 02
We talk it through
We reply with questions and ideas. If it makes sense to go ahead, you get a written plan with the work, price and timing.
- 03
We build it
Work is done in stages with a preview link, so you see progress and give feedback as we go.
- 04
Launch and support
We go live, test the forms and automations we built on the real site, and hand over notes.
Questions
Common questions
More answers about pricing, timing and ownership are in our main FAQ.
Is my customers’ information safe with AI tools?
It depends on the tool and how it is set up. We choose services and settings with privacy in mind, explain where data is processed, and agree what information the AI may see before anything goes live.
Will AI send messages without me checking?
Not unless you decide it should. By default we set it up so you review drafts before anything is sent.
Do I need technical knowledge?
No. We set it up, show you how it works and leave written notes.
Related services
Get in touch
Tell us about your project
Describe what is happening and what you would like instead. We will reply with questions, ideas and a sensible next step.
- Replies usually within one business day
- Written scope first
- Based in Canada